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November 23, 2014

Star Rating

I bought this from walmart and after 2 month it would not switch on anymore. It worked very well when it was working but I would not buy it as it stopped working. I was hoping it would work for a few years. Searching the internet, this seems to be a common problem. I should have done my research before buying it.

ANONYMOUS

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November 23, 2014

Star Rating

Sad to say, but I've been very disappointed with this product. It seems that there is a major defect. I purchased my original one over a year ago and it stopped working with 8-10 months. I called in and a received a replacement which stopped working 10 months in. These things are supposed to have a 1 year warranty, however when I called in to get another replacement, I was told that the warranty only extends from the original purchase. This product is defective and I recommend that you do not waste your time with it. It seems there is a problem with the base and the kettle itself. The contact points wear out quickly. It's great when it works, but is very unreliable. I am very unhappy with customer service. Will not be purchasing any of the Aroma products again.

ANONYMOUS

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