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Have a question about your product? No problem. Get answers to all of your questions and more here.
Why do I need a rice cooker?
How does a rice cooker work?
Why does my kettle continue to boil?
Once the water has reached a boil does it continue to boil?
Why must the bucket soak for 1½ hours prior to using it?
The ice cream turned out soft or runny. Am I doing something wrong?
I have set the unit set up and plugged it in, however it is not heating up. Am I doing something wrong?
The unit is set up and plugged in, the heating element is set into the well and has the proper amount of oil, but the oil is still not heating up. What's wrong?
Are replacement filters available?
How do I care for the nonstick coating?
How do I clean my wok?
Should the vent be left open or closed?
Are additional trays available?
Upon the first use of the unit there is a strange smell. Is something wrong?
What are the temperatures for the settings on the temperature dial?
Why is my induction cooktop displaying an E0/E6 error code and then beeping and shutting off?
What do each of the speed settings mean?
The manual suggests using coarsely ground coffee, but is it possible to use finely ground coffee in this unit?
How will I know when the eggs are finished cooking?
If I have lost the measuring cup or egg piercer how do I obtain a new one?
How many ounces are the AYM-606 cups?
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